Privacy Policy

This Privacy Policy applies to:

• Visitors of our website
• Clients engaging us for application development or related services
• Users of pre-built or customized applications developed and distributed by Gigo Live
• All data provided to us directly or indirectly in connection with our services

This Policy does not apply to third-party services or platforms, including any software, website, or tool not owned or controlled by Gigo Live.

We may collect various types of information, including but not limited to:

Depending on your jurisdiction, we process personal data under one or more of the following lawful bases:

• Performance of a contract: Where processing is necessary to fulfill our obligations under a service agreement.
• Legitimate interests: To manage and improve our services, security, and communications.
• Consent: Where we have explicitly obtained your permission (e.g., for marketing emails).
• Legal obligation: To comply with applicable laws or law enforcement requirements.

We use collected information for the following purposes:

• To provide, develop, and customize mobile and web application solutions
• To maintain communication with clients during pre-sales, development, and support phases
• To manage billing, invoicing, and legal documentation
• To operate and improve our website, tools, and support systems
• To ensure compliance with legal, regulatory, or contractual obligations
• To respond to inquiries and provide customer support
• To analyze traffic and usage trends (only in anonymized, aggregated forms)

We do not sell, rent, or trade personal information. We may disclose your information in the following circumstances:

We implement commercially reasonable physical, technical, and administrative measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. These include but are not limited to:

• Secure access controls and role-based permissions
• Data encryption in transit and at rest
• Regular vulnerability assessments and penetration testing
• Confidentiality agreements for all team members and contractors
• Use of secure and compliant cloud infrastructure such as AWS and Google Cloud

Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Gigo Live is the sole and exclusive owner of all intellectual property rights in and to its pre-built applications, source code, design systems, frameworks, architecture, and any enhancements, modifications, or derivative works thereof — including those created at the request of or in collaboration with a client. This includes but is not limited to any custom features, modules, or integrations added to the base product unless otherwise agreed to in a written and duly executed agreement.

By engaging with Gigo Live for the use, customization, or deployment of any pre-built or white-labeled solution, clients acknowledge and agree that:

• Gigo Live retains full ownership and usage rights to all software components, codebases, and functional elements used or developed during the engagement.
• Gigo Live may reuse, modify, license, or redistribute any part of the product (excluding client-owned assets such as brand names, logos, and proprietary data) for any other client or purpose, at its sole discretion.
• Clients are granted a limited, non-exclusive, non-transferable license to use the customized application solely for their internal business purposes, subject to the terms of the service agreement or software license.
• Any visual assets, trademarks, or content provided by the client (e.g., brand name, logo, product images) shall remain the exclusive property of the client and will not be used by Gigo Live outside the scope of the project.
• Unless otherwise agreed in writing, no transfer of intellectual property rights to the client is implied through the purchase, customization, or deployment of Gigo Live's pre-built solutions.

We use cookies and similar tracking technologies on our website to enhance the user experience, analyze traffic, and measure the effectiveness of our marketing efforts. By using our website, you consent to our use of cookies in accordance with this Privacy Policy. You may manage or disable cookies via your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Our website and applications may contain links to or integrate with third-party websites, SDKs, APIs, or services such as payment gateways, video players, or social media platforms. These services are governed by their own privacy policies and we are not responsible for their data practices.

We retain personal, technical, and project-related data for as long as reasonably necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal, accounting, or contractual obligations
• Resolve disputes and enforce our agreements

Upon request or project termination, we may securely delete or anonymize your data, unless retention is required by applicable law.

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected information from a child under 18 without verification of parental consent, we will delete it promptly.

We may update this Privacy Policy periodically to reflect changes in our business, technology, or legal requirements. Any material changes will be communicated via a prominent notice on our website or by direct communication where appropriate. Your continued use of our services after such updates constitutes your acceptance of the revised policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at: